
Woodinville, WA 98077 | (206) 271-9756 | Barkrockandsoil@gmail.com
www.ArchAdvo.com www.barkrocksoil.com
OBJECTIVE
Resourceful Sales and Customer Service Representative with over 20 years of experience across Landscaping, Pest Control, and Painting industries. Proven track record in project management, operational efficiency, and driving revenue through relationship building. Seeking to leverage deep technical knowledge to deliver high-quality sales results and exceptional client satisfaction.
CORE COMPETENCIES
Strategic Sales: Negotiation, Lead Conversion, Client Retention, and Relationship Management.
Industry Expertise: Integrated Pest Management (IPM), Paint Specifications, Auto Sales, and Landscape Operations.
Operations: Lean Six Sigma, Budget Management, Safety Protocols, and Team Leadership.
PROFESSIONAL EXPERIENCE
Customer Service Manager | Joe’s Landscaping Supplies | Woodinville, WA April 2022 – Present
Spearheaded new service strategies and Lean Six Sigma procedures to boost profitability and customer retention. Expert in wildland fire resistant landscape design and installation. Materials placement services for BARKROCKSOIL a division of Archangel Advocacy LLC in Woodinville,WA.
Analyzed feedback data to implement targeted solutions, significantly increasing overall satisfaction ratings.
Collaborated with Sales and Operations teams to resolve complex escalations and streamline project delivery.
Self-Employed Handyman | Lake Tapps Home Services | Redmond, WA August 2018 – April 2022
Managed end-to-end residential construction and repair projects, ensuring strict adherence to budgets and timelines.
Negotiated contracts with vendors and subcontractors to identify cost-saving opportunities.
Ensured 100% compliance with local building codes and rigorous safety standards.
Pest Control Professional | Various (EcoShield, Stop Buggin Me, Sunrise Pest Management) December 2014 – January 2018
Identified structural vulnerabilities and executed integrated pest management (IPM) plans for residential and commercial clients.
Managed inventory, chemical safety audits, and route optimization to ensure timely service delivery.
Drove client retention through proactive problem-solving and education on long-term prevention.
Auto Salesman | AutoNation | Seattle, WA August 2003 – September 2008
Consistently exceeded monthly sales targets and built a loyal client base with a high repeat-customer rate.
Partnered with finance departments to maximize conversion rates and profit margins through expert negotiation.
Painting Contractor & Apprentice | Various (Alpine Custom Services, Wadleigh Painting, Queen Anne Painting) April 1997 – December 2010
Managed project timelines and material procurement for custom residential painting contracts.
Expertise in surface preparation, texture application, color matching, and spray equipment maintenance.
Associate in Applied Science | Wenatchee Valley College
Advanced First Aid / CPR / AED Certification | Valid through 2025
Lean Six Sigma White Belt Alison Online
SEEKING CONTRACT LABOR AND CUSTOMER SERVICE IN EAST KING COUNTY WA JANUARY 2026-SEPTEMBER 2026

BARKROCKSOIL
placement services
13300 Avondale rd ne
Woodinville, Wa 98077
(206)271-9756
www.barkrocksoil.com
barkrockandsoil@gmail.com